We at A & F Music Ltd. and its affiliated companies and divisions are committed
to protecting your privacy and share your concerns about the protection of your
personal information. As a result, we have created this policy, which has been developed
pursuant to the Canadian Personal Information Protection and Electronic Documents
Act and the British Columbia Personal Information Protection Act. A & F Music
Ltd. affiliated companies and divisions include; Macklam Feldman Management, Bruce
Allen Talent Production, S.L. Feldman & Associates Ltd., Big Pictures Entertainment
Ltd. and Characters Talent Agency.
What Is Considered Personal Information
Personal information includes not only a person's full name, address, telephone
number, date of birth, e-mail address, but also any other information about them,
such as dietary preferences, travel habits and medical history. Business contact
information (the content of normal business cards) is not considered personal information.
Why We Collect and Use Personal Information
If you are a client, we will have some basic information about you for the purpose
of representing you. We understand that much of this information is private, which
is why we collect personal information primarily for the following purposes:
1. To establish and maintain a responsible commercial relationship with you and
to provide ongoing service. For example, in order to contract a performance, we
require commercial and personal information for both the Artist and the Purchaser.
In the case of the Artist we only include commercial information that is necessary
in the contract process (ie: tax identification numbers, management contact information,
AFofM local information and SIN/SS numbers for AFofM purposes). In the case of the
Purchaser, we include business addresses, phone/fax numbers and e-mail address.
2. To manage and develop our business and operations. We maintain a record of the
contracts we have negotiated in the past (including offers, settlements, ticket
counts). This occurs so that we can serve you better. For example, we will refer
to previous contracts when negotiating future deals to ensure that the most appropriate
deal is made (based on history). This information is for internal use only and would
only be released to you or your duly appointed representatives upon request.
3. To meet legal and regulatory requirements. For example, we may collect information
in response to a court order, or to satisfy a request for information from a body
like the Canadian Recording Industry Association (CRIA) or the American Federation
4. To promote and advance the careers of our clients. Information about our clients
is collected for use in promotional activities coordinated by us, in fan club or
artist website settings, for distribution to media, and for sharing with record
companies and others who form the strategic team for our clients.
5. To inform you about our organization and artists. Occasionally, we circulate
to various distribution lists our newsletters or other material published by us
concerning news of our artists and news about our organization. These circulations
are done on an "opt-out" subscriber basis, and each circulation contains information
on how to "unsubscribe", or cease receiving this type of material. When Do We Disclose
There is a variety of circumstances where we may need to disclose some personal
information about our clients. Here are some examples:
1. We may disclose a client's personal information to a person who, in the reasonable
judgment of A & F, is seeking the information as an agent of the client. For
example, we may provide information about a client's account to the Client's legal
representative if we are satisfied that the individual is requesting the information
on behalf of the client.
2. Client information may be shared among A & F business units to help us serve
our clients better and to provide them with services, such as placing their music
in film and TV, which combine services from different parts of our organization.
3. We may disclose a client's personal information to a credit reporting agency;
4. We may disclose a client's personal information to a public authority or agent
of a public authority, if in the reasonable judgment of A & F, it appears that
there is imminent danger to life or property which could be avoided or minimized
by disclosure of the information.
5. We may disclose a client's personal information to:
- a company engaged in a contract to employ the Artist; or
- a company or individual employed by A & F to perform functions on its behalf,
such as research or data processing; or
- an agent used by A & F to evaluate the client's credit worthiness or to collect
the client's account.
We routinely disclose information to insurers, promoters, talent agents, record
labels, music publishers and others in connection with our mandate to manage or
book our artists. Where disclosures are made in the ordinary course of our business
the client is usually aware of and has consented to such disclosure, or the disclosure
occurs in circumstances where consent can be implied due to the nature of the activity
and the circumstances of our engagement by the artist.
Where disclosure is made outside the ordinary course of business or in unusual circumstances,
we would seek the express consent of the artist, and require the other party to
use the information only for the purpose for which it is disclosed and to maintain
the information subject to privacy practices and procedures which are consistent
with this policy.
6. We may also disclose your information as required or permitted by applicable
law. How We Collect Personal Information
Usually, information is collected directly from our clients. We also collect information
from managers, promoters, business managers, accountants, record labels, music publishers
and others associated with our clients. Certain information is collected from publicly
available sources. As well, information on members of a musical group may be coordinated
through designated points of contact between our organization and the group.
How Do We Protect Your Personal Information
In order to protect your personal information and your right to privacy, A &
- will not collect, use or disclose your personal information for any purpose other
than those identified above, except with your consent;
- will protect your personal information with appropriate security safeguards;
- will protect the confidentiality of your personal information when dealing with
- will strive to keep your personal information as accurate and up-to-date as is necessary
for purposes identified above; and
- will honour any request you may make for access to your personal information, pursuant
to applicable law. Access to My Personal Information
You can request access to your personal information to verify, update, or correct
it, and to have any obsolete personal information removed. You can also request
to review any of your personal information that we have retained and how we have
Subject to certain exceptions prescribed by law, and provided we can authenticate
your identity, you will be given reasonable access to your personal information,
and will be entitled to challenge the accuracy and completeness of the information
and to have it amended as appropriate.
You can also ask us to change your preferences regarding how we use or disclose
your information, or let us know that you do not wish to receive any further communication
We consider that as part of our mandate in our relationship with our clients we
have their consent to continue to collect, use and disclose your personal information
for the purposes identified above. However, you do have choices and can refuse or
withdraw your consent by contacting us at firstname.lastname@example.org
or (604) 734-5945 or by mail, Attention: Privacy Officer, Suite 200 - 1505 West
2nd Avenue, Vancouver, BC, V6H 3Y4. You may refuse to provide personal information
to us. You may also withdraw your consent at any time, subject to legal or contractual
restrictions and reasonable notice. However, in either case, this may limit our
ability to serve you or work with you on a project
We have appointed a privacy officer who can be contacted by mail at Suite 200 -
1505 West 2nd Avenue, Vancouver, BC, V6H 3Y4 or by telephoning (604) 734-5945 and
asking for the chief privacy officer or by e-mail at
email@example.com. If you have any questions or concerns about our privacy
practices, contact us. We are also developing appropriate information dispute resolution
procedures and information access procedures. Further information is available on
Information We Collect Automatically
Like many other web sites, our websites automatically collect certain non-personal
information regarding web site users that does not identify you. Examples include
the Internet Protocol (IP) address of your computer, the IP address of your Internet
Service Provider, the date and time you access the web site, the internet address
of the website from which you linked directly to the web site, the operating system
you are using, the sections of the web site you visit, the web site pages read and
images viewed, and the content you download from the web site. This non-personal
information is used for web site and system administration purposes and to improve
the web site.
Links To Other Websites
Our web site may contain links to other web sites or internet resources. When you
click on one of those links you are contacting another web site or internet resource.
We have no responsibility or liability for or control over those other web sites
or internet resources or their collection, use and disclosure of your personal information.
We encourage you to read the privacy policies of those other sites to learn how
they collect and use information about you.